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I forgot my login/password

On behalf of your community, Preferred Communities LLC is excited to bring you an enhanced resident portal for your Association. Our hope is that this resident portal serves as an effective information resource for your community and as a useful tool for tracking your communications with us.

Login FAQs

If This Website Is Not Recognizing Your Password: Please click the "I forgot my Login/password" link above the Email field (on the right) to generate a new password. Please allow up to 15 minutes for the email with the new password to reach your inbox. If the new password you receive does not work, it is almost always due to a typo in which similar looking characters are mistaken for each other (e.g. lowercase l and capital I, or letter O and number 0).

If You Do Not Have a Login: Please click the "Sign Up" link on the right. That will take you to the Registration page. Then, fill out the fields that include Email, Name, Phone, Account, Password, Confirm Password, and Registration Key.

If You Do Not Have a Registration Key: Click the "I don't have a portal key or account number" hyperlink to be taken to the Sign Up page. Fill out the form and submit your request. This process is not automated. The information submitted will need to be verified, so please do not submit multiple requests. A team member will review your request and reply within 1 business day.